Please note that only the German version of the privacy policy is legally binding. The translation provided below is for information purposes only.

Privacy Policy

We appreciate your interest in our website. Protecting your privacy is important to us. Below, we provide detailed information on how we handle your data.

Collection, processing, and use of personal data
We collect, store, and process your data to process your purchase orders and any subsequent warranty claims, as well as to send information regarding offers, updates, etc. Personal data is collected when you voluntarily provide it to us—for instance, when ordering goods or services, opening a customer account, or registering for our newsletter.

Your personal data will not be disclosed to third parties. Should payment terms not be met (e.g., default on payment of an invoice issued by us), we will forward your data to the relevant debt enforcement office or a collection agency.

IP anonymization is active on this website. User IP addresses are truncated within the member states of the EU and the European Economic Area. This truncation removes the personal link to your IP address.

Right to information
Under data protection laws, you have the right to receive information about your stored data free of charge, as well as the right to have this data corrected, released, blocked, or deleted, where applicable.

Email advertising (with newsletter subscription)
If you have specifically subscribed to the newsletter or have previously been in contact with Sonotronex AG, your email address will be used exclusively for our own promotional purposes until you unsubscribe from the newsletter. You may unsubscribe at any time using the provided form or by email.

Credit check
To ensure your security and ours, we reserve the right to conduct a credit check before concluding a contract. In addition to reviewing past transactions with us and any changes to your personal data, we utilize services provided by third parties.

Use of cookies
We use cookies on our website. Cookies are small files stored on your storage medium that save specific settings and data for exchange with our system via your browser. This storage helps us tailor the website to your needs and makes using it easier—for instance, by saving certain inputs so you do not have to enter them repeatedly. Your browser allows you to restrict the use of cookies; however, doing so may result in our services functioning only partially or not at all. Cookies can also be deleted via your browser settings.

Session cookies:
Session cookies are deleted after you close your browser.

Long-term cookies:
We use cookies that remain on your hard drive. For your convenience, their expiration date is set for the future. Upon a subsequent visit, the system automatically recognizes that you have visited us before and recalls your preferred inputs and settings.

Data security:
Your payment data is transmitted over the Internet in encrypted form during the ordering process. We protect our website and other systems against the loss, destruction, unauthorized access, alteration, or dissemination of your data through technical and organizational measures. You should always keep your access information confidential and close your browser window after finishing your session with us, especially if you share the computer with others.

Data protection contact:
For questions regarding the collection, processing, or use of your personal data; for information, correction, blocking, or deletion of data; or to revoke previously granted consents, please contact:

Sonotronex AG, Stefan Rüegsegger, Glärnischstrasse 44a, CH-9500 Wil SG, info@sonotronex.ch

Revocation of consent:
We have logged and stored any consents you may have granted on our website (such as for an email newsletter subscription). You may inquire about the content of any such consents at any time. For this purpose, please contact our data protection representative mentioned above via email. Please note that you may revoke any consent given at any time, with effect for the future.
Wil, 30 December 2024.

.

Cookies

Cookies are small text pieces, which are saved by our browser. Persistent cookies are available on following visits even if you close your browser in between. We use cookies to be able to connect a shopping cart to your browser session and to set your language, currency, shipping country and more based on your once chosen preference. In most browsers you find dedicated cookie settings where you can view and delete cookies.

  • PEPPERSESS: Session cookie, which identifies your current session in this shop. This cookie will be deleted if you close your browser (all open browser windows).
    Retention time: Session
  • PPS_LOCALE_INFOS: Permanent cookie, which contains your chosen language, country, currency, the last session-id, the domain binding of the cookie and the version of the cookie structure. With this cookie we can immediately set your preferences for a better experience when you choose to visit us again.
    Retention time: 2 years
  • jsCookieCheck: Stores the consent of the cookie data storage (Consent Management).
    Retention time: 1 year
  • Google reCAPTCHA: This website uses Google reCAPTCHA, a form protection against robots of the company Google Inc. ("Google"). Google reCAPTCHA uses "cookies", which are text files placed on your computer, to help the website analyze whether a person or machine is sending form data. The information generated by the cookie about your use of the website will generally be analazyed, transmitted to and stored by Google on servers in the United States.
    This is a provider from the USA.

ShareThis

With the integration of the ShareThis "Share Button" service, visitors of this website share content with a few clicks on popular social media platforms.

  • Data processing company: Sharethis Inc, 3000 El Camino Real, 5 Palo Alto Square Suite 150, Palo Alto, CA 94306 USA, represented in the EU by Verasafe, representative@sharethis.com
  • Data processing category: Marketing (advertising / analytics / targeting / market research)
  • Legal basis according to EU-DSGVO: Art. 6 para. 1 lit. f EU-DSGVO
  • Data processing location: USA
  • Data recipient: ShareThis Inc.
  • Data Protection Officer (DPO): dpo@sharethis.com
  • Privacy policy: https://sharethis.com/privacy/
Cookies
  • _stid: _stid, 1 year, Cookie, sharethis.com, ShareThis cookie ID
  • stidv: stidv, 10 years, Cookie, ShareThis cookie ID version
  • _unam: _unam, 1 year, Cookie, Analytics, date of last visit
  • _uset: _uset, 1 day, Cookie, used for ShareThis Analytics
  • st_optout: st_optout, 1 year, cookie, indication that user wishes to opt-out
  • _vwo_uuid_v2: _vwo_uuid_v2, 1 year, cookie, Analytics: used for calculation of unique traffic of a website
  • pubconsent: pubconsent, 13 months, Cookie, ShareThis cookie is set to indicate that the user has made a declaration on EU-DSGVO data collection for the IAB TCF v1 format.
  • _ga: _ga, 2 years, cookie, Google Analytics cookie used by ShareThis to distinguish users.
  • _gat: _gat, 1 day, cookie, Google Analytics cookie used by ShareThis to distinguish users.
  • _gid: _gid, 1 day, cookie, Google Analytics cookie used by ShareThis to distinguish users.